Welcome to Small Business Labs

  • Small Business Labs is the research blog for Emergent Research's ongoing project to identify, analyze and forecast the key social, business and technology trends driving the future of small business.

About Emergent Research

  • EMERGENT RESEARCH is a cross-disciplinary research and consulting firm. We identify, analyze and forecast the sources and impacts of social and business change. Our focus areas are the global intersections of social and demographic shifts, technology, marketing and economic decentralization.

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Authors

  • The authors of Small Business Labs are Steve King, Carolyn Ockels and Anthony Townsend. Steve and Carolyn are partners at Emergent Research and research affiliates at the Institute for the Future. Anthony is a Research Director at the Institute for the Future. Steve, Carolyn and Anthony are co-authors of the Intuit Future of Small Business report series.

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management

October 24, 2007

Gary Hamel on The Future of Management

Gary Hamel is a well known strategic planning guru who works mostly with big corporations.  He has written a number of books and has a new book out called The Future of ManagementI haven't read this book yet, but there is an interesting interview with Hamel on the McKinsey Quarterly site (registration required).  Key quote:

"The outlines of the 21st-century management model are already clear. Decision-making will be more peer based; the tools of creativity will be widely distributed in organizations. Ideas will compete on an equal footing. Strategies will be built from the bottom up. Power will be a function of competence rather than of position."

Hamel talks about technology and globalization as two key drivers of the need for management change.  He also describes what he calls "thoughtocracy":

"Take a look at our kids—the first generation that has grown up on the Web. Their basic assumption is that your contribution should be judged simply on the merits of what you do rather than on the basis of your title or your credentials or providence or anything else. This is the lesson they’ve drawn from the experience with what I call the “thoughtocracy” of cyberspace."

Very interesting stuff and very applicable to small business.

September 20, 2007

McKinsey on Management Practices that Work

The McKinsey Quarterly, a publication produced by the well known management consulting firm, has a short article and chart (subscription required) on effective management practices.  Key quote:

"What makes companies perform well? To find this holy grail of management studies, a McKinsey team analyzed upward of 100,000 questionnaires to uncover the practices of 400 business units in 230 companies around the world. The team eventually arrived at one winning combination: clear roles for employees (accountability), a compelling vision of change (direction), and an environment that encourages openness, trust, and challenge (culture). Nothing else came close in improving organizational performance."

Not surprising results, and even though the McKinsey research focused on large corporations the same factors - accountability, direction and culture - are also most likely the winning combination for small businesses. 

Analytics