Small and Mid-Sized Business Software Usage Trends
Good article on bMighty on SMB software plans and usage. The article summarizes several Forrester Research reports and adds commentary from bMighty editor-in-chief Fredric Paul.
The article reports that application integration and reducing costs are currently the top software goals of SMBs, followed by using information technology to increase innovation.
Topping the list of software products of most interest to SMBs was unified communications. This was followed by open source software and mobile development tools.
And despite the hype and others reporting questionably high usage of Web 2.0 tools like blogs, wikis and other social media, Forrester has what I think is a much more realistic view - which is way less than half of small and mid-sized businesses are current users of these types of tools.


